Connecting donors and charities in one marketplace
  A green approach to managing and fulfilling charity donations





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DonationX FAQ
Q. How do I check the status of my request?
A. Please log into www.donationX.org with the email you used to submit the request. If you forgot the password, please click on forgot password. You will be able to check the status of the request once logged in.

Q. I can’t log in?
A. Please make sure you login as a requestor (if you requested a donation) or a donor (donating items). Login using the email address that was used to submit the request. If you forgot the password or if it does not work, please click on forgot password to reset the password. Check your SPAM folder for the email from Donationx.org

Q. I have not heard back about my request?
A. Typically donor organizations respond 3-4 weeks prior to your event date. If you wish to send them a note or an update, please click on Send Note next to your request on the main screen after you log in.

Q. How do I update the amount raised for my donation?
A. After you log in, please click on Update Amount Raised link next to the donation section on the main screen